Paging & localization for automated processes

Automate with PYRAMID PLS

Flexible paging and localization solution for your use case

Our paging and localization solution PLS automates processes in restaurants, retail stores, healthcare facilities and public authorities.

It also provides guests, customers, patients and visitors with a modern and convenient service experience.

Do you run a quick service or fast casual restaurant and want to notify your guests that their menu is ready at the serving counter? Are you a retailer looking for a digital solution to greet and locate your customers on the sales floor?

Then you've come to the right place! We have extensive expert knowledge in the field of paging & localization.

With the PLS, we have created a holistic concept that combines reliable performance, high user-friendliness and great flexibility in configuration and integration into existing self-service infrastructures.

We developed the PAGING and LOCALIZATION packages for a variety of use cases in all industries that require solutions for welcome and wait management and real-time localization.

Would you like to know how the packages work, which one is right for you and what benefits it brings you and your guests, customers, patients or visitors? Then read on!

Technologies

Automated queue management Paging

Notify guests, customers, patients or visitors.

Learn more about paging

Automated location determination Localization

Track guests, customers, patients or visitors.

Learn more about localization

Competence from a single source How does PLS work?

Server hub, kiosk terminals, pucks, antennas, dispensers...

Learn more about the technology

PLS hardware overview

POLYTOUCH® + PLS External puck dispenser

POLYTOUCH® + PLS locator

POLYTOUCH® + PLS Manual puck registration station

POLYTOUCH® + PLS PASSPORT 32 + integrated puck dispenser

AKHET® + PLS PLS Server

POLYTOUCH® + PLS Robust pucks

Our services Conception

Pick-up, waiting or ordering zone? Indoor or outdoor? One floor or several?

Would you like the pucks to be handed over by the staff or by a dispenser?

Do you need positioning accuracy in the meter or submeter range?

Our experts analyze your requirements, provide you with comprehensive advice and suggest the most efficient solution for your use case.

Implementation

We coordinate the installation for you on site and liaise with your partners in the fields of electrical installation and software integration.

We measure your paging or localization solution on site, calibrate it and also provide support during trial operation.

Of course, we configure the user interfaces of the software according to your requirements.

Service & Support

Our internal technical customer service is made up of experienced specialists who are available to you by e-mail, telephone and via our Pyramid helpdesk portal.

They guarantee that every request will be processed within two hours of receipt. Our e-mail and telephone support is unlimited, i.e. our support team will continue to look after you even after the warranty period has ended.

Customization

A consistent brand image is important for your company.

The flexible design concept of all PLS components (kiosk, pucks and hub) realizes any of your branding and/or corporate design requirements.