The Dutch company De Digitale provides restaurants with complete solutions for self-service.

The company relies on hardware from Pyramid. This supplies De Digitale with POLYTOUCH® brand kiosk systems and the PLS paging and locating system.

Guests order and pay at the POLYTOUCH® PASSPORT 32. The kiosk's large display makes it ideal for clearly presenting the extensive menu.

After placing the order, guests receive a localization tag in the form of a puck from the Selforder terminal.

From this point on, the service staff can track the guest's location on the screen and serve them at the exact table - regardless of whether they are in the restaurant or outside.

When the order is delivered, the puck is collected by the staff and placed in the terminal for the next use.

The technology behind this pinpoint table service is called PLS and - like the order kiosk - comes from Pyramid Computer . PLS is a high-precision location system (RTLS) whose hardware and software components locate guests in real time.

In contrast to other Bluetooth-based beaconing solutions, the PLS determines the location of a puck by measuring the angle. This leads to a localization accuracy of 20 cm.